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Feedback and ratings in real time.

Set up a series of NPS surveys to get the word on how people feel about your brand.

Send out surveys and alert recruiters to real-time responses. Go a step further and augment your automation with call tasks or review requests.

 

 

 

 

 

Why

Data on Client experience is critical for business success. With this workflow, the legwork on getting that feedback is taken care of.

Client feedback is critical. This NPS automation helps with relationship building. For a bad one, it’s your chance to reach out and make things right again. From positive reviewers, why not ask for testimonial or referral?

 

 

 

 

 

Benefits

  • Automatically collect customer testimonials
  • Alert recruiters to customers pain points and address them early
  • Keep the referral engine running
 

 

 

 

 

Vinny Protips:

Need some hints on the best way to use this workflow? Try these pointers:

  • Send SMS if an email remains unopened
  • Add notes to Client records
  • Create tasks for recruiters to follow up on review requests

 

 

 

 

View other use cases:

CONTRACTOR CARE

Maximize the chances of redeploying your workers. Set up checkpoints & continuous engagement from the 1st day to end of assignment.

 

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NPS SURVEY FOR CANDIDATES

Keep your referral engine running. Automate Candidate NPS and see feedback in real time with VinnyChat.

 

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NPS SURVEY FOR CLIENTS

Keep your referral engine running. Automate Client NPS and see feedback in real time with VinnyChat.

 

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CANDIDATE RE-ENGAGEMENT

Reduce job board costs: mine your own database. Stay top of mind with your Candidates. Nurture and convert at scale.

 

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CLIENT RE-ENGAGEMENT

Your database is a gold mine of new business. Re-engage Clients, stay top of mind with 'remarketing' journeys.

 

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ONBOARDING & COMPLIANCE

Get on the front foot with onboarding. Reduce no-shows & keep your contractors engaged.

 

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DATA PRIVACY

This is your solution to an "Always on" data protection strategy. Collect & maintain consent with a fully-compliant audit trail.

 

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CANDIDATE COMPLETENESS

Target missing resumes & incomplete records. Automate data collection. Keep your database up-to-date effortlessly.

 

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AUTOMATCH CANDIDATES

Let Vinny do the heavy-lifting for you. Leverage your existing database. Automatically shortlist Candidates to new Jobs.

 

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