About Mentmore
Founded in 2016, Mentmore Recruitment provides high quality candidates for both permanent and contract IT positions, and are specialists within five core practice areas: Information Security, Change & Project Management, Infrastructure & Service Management, Architecture, and Executive IT Leadership.
Life before Vincere:
Strained Relationship with the Vendor
Before Vincere, Simon Butler, Director at Mentmore Recruitment used RDB Pro Net (now part of Access Recruitment CRM) for about 7 years. His experience with RDB started when he was previously working at Montash - a leading global technology recruitment partner in UK and Europe - so when he started MentMore, RDB seemed like the natural option.
“I thought sticking to what I knew was the better, safer option - but the truth is, you don’t know, what you don’t know”
As the company grew and onboarded new consultants, Simon started getting negative feedback from his team about RDB who had experience using other well-known systems.
"Moving to a new solution was uncharted territory. The longer I procrastinated, the more problems it was causing. Then one day, RDB dropped a 3-year contract for me to sign - which was absolutely absurd - and that was the end of the story."
The search for a partner with a full-range CRM
Simon looked into a bunch of notable CRMs on the market: Jobadder, Bond Adapt, Bullhorn and Vincere.
"The top 3 criteria in our search was firstly, ease of use as we had to train all consultants on the new system. Second was value for money and three, level of service. These were the deciding factors as I’ve had very unpleasant experiences with RDB sales. Then, it was finally down to Bullhorn and Vincere. In terms of capabilities and workflow, Vincere was better. Another reason we chose Vincere was the fact that Bullhorn was too big and mature. In terms of customer service, I wanted an agile partner who could offer a more personal touch. Vincere met all of my criteria - and then some."
Full speed ahead for Mentmore Recruitment
Just a few weeks of using Vincere and the Mentmore team are loving it:
"Everything could be done a lot quicker and also better - especially getting candidates in and out, with the LiveList. Everything is just fast. The standout feature? Velocity (the LinkedIn Chrome extension app). Two-way email sync is a no-brainer. I don’t understand why other systems aren't offering the same. From start to finish, sales, data migration, training and support. Vincere hit the mark, and it worked much better than I would have thought possible for the business. Now that we’re set up for success, I can focus on growing Mentmore and expanding our contract desks."