That's why we're here to ensure a smooth transition
We're here every step of the way
Switching to a new system is challenging
Team of experts
Technical Support Engineers
Customer Success Managers
Account Managers
Flexible support plans for all sizes
Essential
No frills. Just need occasional online support.
Standard
I want phone support when things break but other than that, I'm good.
Premier
I want a fast phone support and a dedicated customer success manager that will help drive usage and user adoption.
99.8%
uptime
as guaranteed in our SLA
Uptime is our priority
You look to you as co-innovators of the #RecOS that's why our product managers are accessible to you through our product portal.
Partners more than customers
Help When You Need It
Kyle Gallagher
This Is Prime
Unbelievable system, great team and class customer support too. Couldn’t recommend the guys at Vincere highly enough.
James Woodhead
Strativ Group
Support has been great throughout and the team are brilliant (and fun) to deal with - always going the extra mile.
Lena Awad
Departer
Shoutout for offering great support throughout the set-up and for being patient, answering all of our questions, and reacting very quickly whenever we needed support.
Emma Mood
Arcus Search
Support from the team is great, they always provide a quick turn around if we have queries.
Award-Winning Expertise
